All Systems Operational

Uptime over the past 90 days. View historical uptime.
🎩 SchemeServe ? Operational
90 days ago
99.99 % uptime
Today
💬 Quotation journey Operational
🔗 SchemeServe API Operational
🔗 Legacy API Operational
🗃️ Batch Renewals Operational
📈 Reports Operational
☎️ Obsessive Support™️ Phone Operational
🎟️ Obsessive Support™️ Ticket Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SchemeServe
Fetching
Oct 17, 2025

No incidents reported today.

Oct 16, 2025
Update to SchemeServe Application
Postmortem - Read details
Oct 16, 16:54 BST
Completed - An update to the SchemeServe Application has been released
Oct 16, 16:54 BST
Update to ReportsApi
Postmortem - Read details
Oct 16, 16:45 BST
Completed - An update to the ReportsApi has been released
Oct 16, 16:45 BST
Update to AgentStatementsApi
Postmortem - Read details
Oct 16, 15:02 BST
Completed - An update to the AgentStatementsApi has been released
Oct 16, 14:58 BST
Update to AccountingApi
Postmortem - Read details
Oct 16, 14:58 BST
Completed - An update to the AccountingApi has been released
Oct 16, 14:57 BST
Update to TemplateTransformApi
Postmortem - Read details
Oct 16, 14:57 BST
Completed - An update to the TemplateTransformApi has been released
Oct 16, 14:55 BST
Update to Agent Statements stored procedure
Postmortem - Read details
Oct 16, 14:50 BST
Completed - The scheduled maintenance has been completed.
Oct 16, 14:50 BST
Scheduled - Add additional columns to agent statements for commissionPercentage, onCoverDate and lastOnCoverDate
Oct 16, 14:49 BST
Update to ReportsApi
Postmortem - Read details
Oct 16, 12:14 BST
Completed - An update to the ReportsApi has been released
Oct 16, 12:13 BST
Update to QuestionSetsApi
Postmortem - Read details
Oct 16, 12:11 BST
Completed - An update to the QuestionSetsApi has been released
Oct 16, 12:09 BST
Oct 15, 2025
Update to SchemeServe front end
Postmortem - Read details
Oct 15, 09:32 BST
Completed - An update to front end interfaces has been released to the live environment
Oct 15, 09:30 BST
Oct 14, 2025
Update to SchemeServe front end
Postmortem - Read details
Oct 14, 16:27 BST
Completed - An update to front end interfaces has been released to the live environment
Oct 14, 16:26 BST
Update to SchemeServe front end
Postmortem - Read details
Oct 14, 16:19 BST
Completed - An update to front end interfaces has been released to the live environment
Oct 14, 14:49 BST
Oct 13, 2025
Update to AccountingApi
Postmortem - Read details
Oct 13, 14:35 BST
Completed - An update to the AccountingApi has been released
Oct 13, 14:30 BST
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Policy view issue
Postmortem - Read details
Oct 10, 17:32 BST
Resolved - This incident has been resolved.
Oct 10, 16:36 BST
Investigating - We are currently investigating an issue where some policies are unable to be viewed. We are working on this with the utmost urgency, and will resolve this as soon as possible.
Oct 10, 16:18 BST
Oct 9, 2025
SchemeServe Company Retreat
Completed - The scheduled maintenance has been completed.
Oct 9, 18:15 BST
In progress - SchemeServe are at our bi-annual company staff retreat from Tuesday 7th October until Thursday 9th October.

Our Obsessive Support desk is being monitored but is running at a reduced capacity during this time, so we may not respond as quickly as usual to your requests
Oct 6, 12:15 BST
Scheduled - SchemeServe are at our bi-annual company staff retreat from Tuesday 7th October until Thursday 9th October.

Our Obsessive Support desk is being monitored but is running at a reduced capacity during this time, so we may not respond as quickly as usual to your requests.
Oct 6, 12:05 BST
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

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