All Systems Operational

Uptime over the past 90 days. View historical uptime.
🎩 SchemeServe Operational
90 days ago
99.93 % uptime
Today
💬 Quotation journey Operational
🔗 SchemeServe API Operational
🔗 Legacy API Operational
🗃️ Batch Renewals Operational
📈 Reports Operational
☎️ Obsessive Support™️ Phone Operational
🎟️ Obsessive Support™️ Ticket Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SchemeServe
Fetching
Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Update to Frontend.Custom
Postmortem - Read details
Jan 16, 16:55 GMT
Completed - An update to the Frontend.Custom has been released
Jan 16, 16:55 GMT
Update to accounting
Postmortem - Read details
Jan 16, 10:26 GMT
Completed - An update to the accounting has been released
Jan 16, 10:22 GMT
Jan 15, 2026
Update to FileTransferApi
Postmortem - Read details
Jan 15, 18:27 GMT
Completed - An update to the FileTransferApi has been released
Jan 15, 14:35 GMT
Update to FileTransferApi
Postmortem - Read details
Jan 15, 18:28 GMT
Completed - An update to the FileTransferApi has been released
Jan 15, 14:22 GMT
Jan 14, 2026
Update to accounting
Postmortem - Read details
Jan 14, 13:01 GMT
Completed - An update to the accounting has been released
Jan 14, 12:56 GMT
Update to Frontend.Custom
Postmortem - Read details
Jan 14, 12:45 GMT
Completed - An update to the Frontend.Custom has been released
Jan 14, 12:43 GMT
Jan 13, 2026
Update to ReportsApi
Postmortem - Read details
Jan 15, 18:28 GMT
Completed - An update to the ReportsApi has been released
Jan 13, 16:08 GMT
Update to SchemeServe front end
Postmortem - Read details
Jan 13, 11:53 GMT
Completed - An update to front end interfaces has been released to the live environment
Jan 13, 11:51 GMT
Update to QuestionSetsApi
Postmortem - Read details
Jan 13, 09:52 GMT
Completed - An update to the QuestionSetsApi has been released
Jan 13, 09:50 GMT
Update to AccountingApi
Postmortem - Read details
Jan 13, 08:47 GMT
Completed - An update to the AccountingApi has been released
Jan 13, 08:42 GMT
Jan 12, 2026
Update to SchemeServe front end
Postmortem - Read details
Jan 12, 16:34 GMT
Completed - An update to front end interfaces has been released to the live environment
Jan 12, 16:29 GMT
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Intermittent service issues
Postmortem - Read details
Jan 13, 13:00 GMT
Resolved - This incident has been resolved.
Jan 9, 11:26 GMT
Monitoring - We are continuing to monitor this.
Jan 8, 17:01 GMT
Investigating - SchemeServe is currently experiencing intermittent service issues. This is being investigated at the highest priority.
Jan 8, 15:26 GMT
Jan 8, 2026
Update to LogsApi
Postmortem - Read details
Jan 8, 17:56 GMT
Completed - An update to the LogsApi has been released
Jan 8, 17:55 GMT
Update to SchemeServe front end
Postmortem - Read details
Jan 8, 16:42 GMT
Completed - An update to front end interfaces has been released to the live environment
Jan 8, 16:40 GMT
Update to SitesApi
Postmortem - Read details
Jan 8, 16:07 GMT
Completed - An update to the SitesApi has been released
Jan 8, 16:06 GMT
Update to ClientsApi
Postmortem - Read details
Jan 8, 12:43 GMT
Completed - An update to the ClientsApi has been released
Jan 8, 12:37 GMT
Update to HtmlToPdfApi
Postmortem - Read details
Jan 8, 12:30 GMT
Completed - An update to the HtmlToPdfApi has been released
Jan 8, 12:21 GMT
Update to ReportsApi
Postmortem - Read details
Jan 8, 12:32 GMT
Completed - An update to the ReportsApi has been released
Jan 8, 12:20 GMT
Update to IntegrationsApi
Postmortem - Read details
Jan 8, 12:31 GMT
Completed - An update to the IntegrationsApi has been released
Jan 8, 12:20 GMT
Update to TemplateTransformApi
Postmortem - Read details
Jan 8, 12:34 GMT
Completed - An update to the TemplateTransformApi has been released
Jan 8, 12:20 GMT
Update to InsurersApi
Postmortem - Read details
Jan 8, 12:30 GMT
Completed - An update to the InsurersApi has been released
Jan 8, 12:19 GMT
Update to ImportsApi
Postmortem - Read details
Jan 8, 12:30 GMT
Completed - An update to the ImportsApi has been released
Jan 8, 12:19 GMT
Update to EmailsApi
Postmortem - Read details
Jan 8, 12:28 GMT
Completed - An update to the EmailsApi has been released
Jan 8, 12:19 GMT
Update to HiscoxApi
Postmortem - Read details
Jan 8, 12:29 GMT
Completed - An update to the HiscoxApi has been released
Jan 8, 12:19 GMT
Update to FileUploadsApi
Postmortem - Read details
Jan 8, 12:29 GMT
Completed - An update to the FileUploadsApi has been released
Jan 8, 12:19 GMT
Update to DocumentsApi
Postmortem - Read details
Jan 8, 12:28 GMT
Completed - An update to the DocumentsApi has been released
Jan 8, 12:19 GMT
Update to FileTransferApi
Postmortem - Read details
Jan 8, 12:29 GMT
Completed - An update to the FileTransferApi has been released
Jan 8, 12:19 GMT
Update to TagsApi
Postmortem - Read details
Jan 8, 12:34 GMT
Completed - An update to the TagsApi has been released
Jan 8, 12:19 GMT
Update to CasesApi
Postmortem - Read details
Jan 8, 12:27 GMT
Completed - An update to the CasesApi has been released
Jan 8, 12:19 GMT
Update to ClaimsApi
Postmortem - Read details
Jan 8, 12:28 GMT
Completed - An update to the ClaimsApi has been released
Jan 8, 12:19 GMT
Update to UsersApi
Postmortem - Read details
Jan 8, 12:35 GMT
Completed - An update to the UsersApi has been released
Jan 8, 12:19 GMT
Update to BillingApi
Postmortem - Read details
Jan 8, 12:27 GMT
Completed - An update to the BillingApi has been released
Jan 8, 12:19 GMT
Update to SmsApi
Postmortem - Read details
Jan 8, 12:33 GMT
Completed - An update to the SmsApi has been released
Jan 8, 12:19 GMT
Update to AgentsApi
Postmortem - Read details
Jan 8, 12:27 GMT
Completed - An update to the AgentsApi has been released
Jan 8, 12:18 GMT
Update to StatsApi
Postmortem - Read details
Jan 8, 12:34 GMT
Completed - An update to the StatsApi has been released
Jan 8, 12:18 GMT
Update to OpenApiCombinerApi
Postmortem - Read details
Jan 8, 12:31 GMT
Completed - An update to the OpenApiCombinerApi has been released
Jan 8, 12:18 GMT
Update to TranslationsApi
Postmortem - Read details
Jan 8, 12:34 GMT
Completed - An update to the TranslationsApi has been released
Jan 8, 12:18 GMT
Update to LloydsBankApi
Postmortem - Read details
Jan 8, 12:31 GMT
Completed - An update to the LloydsBankApi has been released
Jan 8, 12:15 GMT
Update to SitesApi
Postmortem - Read details
Jan 8, 12:12 GMT
Completed - An update to the SitesApi has been released
Jan 8, 11:51 GMT
Update to PaymentsApi
Postmortem - Read details
Jan 8, 11:53 GMT
Completed - An update to the PaymentsApi has been released
Jan 8, 11:50 GMT
Update to XeroApi
Postmortem - Read details
Jan 8, 11:53 GMT
Completed - An update to the XeroApi has been released
Jan 8, 11:50 GMT
Update to AgentStatementsApi
Postmortem - Read details
Jan 8, 11:52 GMT
Completed - An update to the AgentStatementsApi has been released
Jan 8, 11:50 GMT
Update to AccountingApi
Postmortem - Read details
Jan 8, 11:51 GMT
Completed - An update to the AccountingApi has been released
Jan 8, 11:50 GMT
Update to OpenBankingApi
Postmortem - Read details
Jan 8, 11:53 GMT
Completed - An update to the OpenBankingApi has been released
Jan 8, 11:50 GMT
Update to PostcoderApi
Postmortem - Read details
Jan 8, 12:08 GMT
Completed - An update to the PostcoderApi has been released
Jan 8, 11:44 GMT
Update to AddressCloudApi
Postmortem - Read details
Jan 8, 12:05 GMT
Completed - An update to the AddressCloudApi has been released
Jan 8, 11:44 GMT
Update to InterfaceAccessApi
Postmortem - Read details
Jan 8, 12:07 GMT
Completed - An update to the InterfaceAccessApi has been released
Jan 8, 11:43 GMT
Update to ScheduledTasksApi
Postmortem - Read details
Jan 8, 12:11 GMT
Completed - An update to the ScheduledTasksApi has been released
Jan 8, 11:43 GMT
Update to DataRequestsApi
Postmortem - Read details
Jan 8, 12:06 GMT
Completed - An update to the DataRequestsApi has been released
Jan 8, 11:43 GMT
Update to EPostcodeApi
Postmortem - Read details
Jan 8, 12:07 GMT
Completed - An update to the EPostcodeApi has been released
Jan 8, 11:43 GMT
Update to DocumentTemplatesApi
Postmortem - Read details
Jan 8, 12:06 GMT
Completed - An update to the DocumentTemplatesApi has been released
Jan 8, 11:43 GMT
Update to RulesApi
Postmortem - Read details
Jan 8, 12:09 GMT
Completed - An update to the RulesApi has been released
Jan 8, 11:43 GMT
Update to EndorsementsApi
Postmortem - Read details
Jan 8, 12:07 GMT
Completed - An update to the EndorsementsApi has been released
Jan 8, 11:43 GMT
Update to RatingsApi
Postmortem - Read details
Jan 8, 12:09 GMT
Completed - An update to the RatingsApi has been released
Jan 8, 11:43 GMT
Update to QuestionSetsApi
Postmortem - Read details
Jan 8, 12:08 GMT
Completed - An update to the QuestionSetsApi has been released
Jan 8, 11:43 GMT
Update to DataLookupsApi
Postmortem - Read details
Jan 8, 12:05 GMT
Completed - An update to the DataLookupsApi has been released
Jan 8, 11:43 GMT
Update to RiskGroupsApi
Postmortem - Read details
Jan 8, 12:09 GMT
Completed - An update to the RiskGroupsApi has been released
Jan 8, 11:43 GMT
Update to SchemesApi
Postmortem - Read details
Jan 8, 12:10 GMT
Completed - An update to the SchemesApi has been released
Jan 8, 11:43 GMT
Update to RatesApi
Postmortem - Read details
Jan 8, 12:08 GMT
Completed - An update to the RatesApi has been released
Jan 8, 11:43 GMT
Update to LogsApi
Postmortem - Read details
Jan 8, 12:04 GMT
Completed - An update to the LogsApi has been released
Jan 8, 11:13 GMT
Update to AuthApi
Postmortem - Read details
Jan 8, 11:39 GMT
Completed - An update to the AuthApi has been released
Jan 8, 11:07 GMT
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Update to Frontend.Custom
Postmortem - Read details
Jan 6, 16:10 GMT
Completed - An update to the Frontend.Custom has been released
Jan 6, 16:08 GMT
Jan 5, 2026
Update to accounting
Postmortem - Read details
Jan 5, 16:39 GMT
Completed - An update to the accounting has been released
Jan 5, 16:26 GMT
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