All Systems Operational

Uptime over the past 90 days. View historical uptime.
🎩 SchemeServe ? Operational
90 days ago
99.92 % uptime
Today
💬 Quotation journey Operational
🔗 SchemeServe API Operational
🔗 Legacy API Operational
🗃️ Batch Renewals Operational
📈 Reports Operational
☎️ Obsessive Support™️ Phone Operational
🎟️ Obsessive Support™️ Ticket Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SchemeServe
Fetching
Nov 18, 2025
Intermittent Service Disruptions - Cloudflare
Resolved - Cloudflare have resolved the global network issue. Services are now fully restored and operating normally. Thank you for your patience.
Nov 18, 15:02 GMT
Monitoring - Unfortunately, Cloudflare continue to experience global network issues, affecting significant parts of the internet and including services such as AWS, PayPal, Visa, BT & Sage.

Thank you for your patience - whilst this issue is unfortunately beyond SchemeServe's control, we will keep you informed as we are monitoring the situation closely.
Nov 18, 14:19 GMT
Update - Cloudflare are currently experiencing global network issues, which are affecting services across the internet. This may cause intermittent disruption. We’re monitoring the situation and will provide updates as Cloudflare restores normal service.
Nov 18, 11:54 GMT
Investigating - We’re currently experiencing intermittent service disruptions due to Cloudflare issues. Our team is monitoring closely and will update as soon as possible
Nov 18, 11:43 GMT
Nov 17, 2025
Update to SchemeServe front end
Postmortem - Read details
Nov 17, 13:56 GMT
Completed - An update to front end interfaces has been released to the live environment
Nov 17, 13:53 GMT
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Update to SchemeServe front end
Postmortem - Read details
Nov 14, 14:32 GMT
Completed - An update to front end interfaces has been released to the live environment
Nov 14, 14:26 GMT
Update to AgentStatementsApi
Postmortem - Read details
Nov 14, 13:25 GMT
Completed - An update to the AgentStatementsApi has been released
Nov 14, 13:23 GMT
Nov 13, 2025
Update to SchemeServe front end
Postmortem - Read details
Nov 13, 17:05 GMT
Completed - An update to front end interfaces has been released to the live environment
Nov 13, 16:53 GMT
Update to SchemeServe front end
Postmortem - Read details
Nov 13, 13:20 GMT
Completed - An update to front end interfaces has been released to the live environment
Nov 13, 13:19 GMT
Update to QuestionSetsApi
Postmortem - Read details
Nov 13, 12:44 GMT
Completed - An update to the QuestionSetsApi has been released
Nov 13, 12:43 GMT
Update to ReportsApi
Postmortem - Read details
Nov 13, 11:45 GMT
Completed - An update to the ReportsApi has been released
Nov 13, 11:45 GMT
Update to HiscoxApi
Postmortem - Read details
Nov 13, 10:39 GMT
Completed - An update to the HiscoxApi has been released
Nov 13, 10:37 GMT
Nov 12, 2025
Update to Frontend.Custom
Postmortem - Read details
Nov 12, 16:00 GMT
Completed - An update to the Frontend.Custom has been released
Nov 12, 15:59 GMT
Nov 11, 2025
Update to SchemeServe front end
Postmortem - Read details
Nov 11, 14:01 GMT
Completed - An update to front end interfaces has been released to the live environment
Nov 11, 13:54 GMT
Update to AccountingApi
Postmortem - Read details
Nov 11, 13:53 GMT
Completed - An update to the AccountingApi has been released
Nov 11, 13:52 GMT
Update to SchemeServe Application
Postmortem - Read details
Nov 11, 10:33 GMT
Completed - An update to the SchemeServe Application has been released
Nov 11, 10:32 GMT
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Update to SchemeServe front end
Postmortem - Read details
Nov 7, 14:31 GMT
Completed - An update to front end interfaces has been released to the live environment
Nov 7, 14:28 GMT
Update to ReportsApi
Postmortem - Read details
Nov 7, 10:00 GMT
Completed - An update to the ReportsApi has been released
Nov 7, 09:59 GMT
Nov 6, 2025
Update to TranslationsApi
Postmortem - Read details
Nov 6, 10:04 GMT
Completed - An update to the TranslationsApi has been released
Nov 6, 10:02 GMT
Update to SchemeServe front end
Postmortem - Read details
Nov 6, 09:15 GMT
Completed - An update to front end interfaces has been released to the live environment
Nov 6, 09:13 GMT
Nov 5, 2025
Update to QuestionSetsApi
Postmortem - Read details
Nov 5, 17:12 GMT
Completed - An update to the QuestionSetsApi has been released
Nov 5, 16:44 GMT
Nov 4, 2025
Update to AuthApi
Postmortem - Read details
Nov 4, 09:31 GMT
Completed - An update to the AuthApi has been released
Nov 4, 09:29 GMT
Update to AgentStatementsApi
Postmortem - Read details
Nov 4, 09:31 GMT
Completed - An update to the AgentStatementsApi has been released
Nov 4, 09:28 GMT
Update to BankAccountsApi
Postmortem - Read details
Nov 4, 09:07 GMT
Completed - An update to the BankAccountsApi has been released
Nov 4, 09:00 GMT
← Incident History Powered by Atlassian Statuspage